At sanoLynX, technology serves people. We support retirement homes and home care services with solutions that enhance residents' safety, communication, and comfort while facilitating the work of care teams. Thanks to a comprehensive ecosystem—including smart location tracking, call and alert systems, voice and video, digital signage, and network infrastructure—sanoLynX creates safer, more connected, and caring healthcare environments where technology supports human presence and attention.
VoIP telephony: always connected, 100% reliable
In every healthcare facility, departments, floors, and staff must be able to work together effectively in order to provide the best care for patients and residents.
Communication plays a central role here—including by telephone. How can you guarantee 100% reliable and perfectly clear communication? With VoIP telephony and a suitable telephone system. For us, telephony means clarity, efficiency, and security—essential elements in the healthcare sector.
Your voice is transmitted via Wi-Fi or wired local area network (LAN) (or via (SIP-)DECT), with options for landline phones, mobile devices, or softphones. This means that everyone can be reached, even in the event of an alarm.
Whether you choose an on-site PABX or a cloud-based solution, we manage the entire system, including the call manager or gateway. VoIP and GSM calls, alarm signal reception, transfers, call waiting, access to your digital directory? All of this is integrated into the powerful LynX® application. (Only need to manage alarms? Then use LynX® lite.)
We begin by analyzing your organization and infrastructure, defining the different profiles (shared phone versus personal device), and then configuring the entire system—including SIP clients and the appropriate terminals.
Come and
visit us.
and discover our solutions! We would be delighted to present our solutions to you in a demonstration at your premises or in our showrooms, such as at the Swiss Center for Design and Health SCDH in Biel.
Mobile phones: always reachable, indoors and outdoors
Would you like to stay in touch with your colleagues inside and outside your healthcare facility, for example with frontline providers?
Continue to reliably call and receive/send alarms, even when you're on the move, thanks to our Wi-Fi and 4G mobile telephony devices and installations. Stay connected with your care team, wherever they are—thanks to Wi-Fi and 4G mobile calls, even outside your facility.
Smart devices for smart care
Professional smartphones and mobile touchscreen computers not only work on Wi-Fi and mobile networks, but also offer additional features such as video communication (e.g., with the video intercom in your nursing home). Care and nursing software runs smoothly on these devices—and you can lock them down to allow only certified applications.
Full integration with the switchboard & alarm system
You can choose between an on-site PABX or a cloud-based switchboard—we manage the entire system. With the Mitel Micollab app, you can easily integrate your smartphones with your telephone switchboard.
LynX® app & LynX® lite
The LynX® app combines mobile telephony via VoIP or GSM with alarm features: call transfer, call waiting, and access to the central directory.
LynX® lite offers a simplified version dedicated solely to alarms.
From installation to implementation
We take care of everything: from needs analysis, layout advice, and equipment selection to the implementation of smartphones and mobile computers from reliable brands.
Come and
visit us.
and discover our solutions! We would be delighted to present our solutions to you in a demonstration at your premises or in our showrooms, such as at the Swiss Center for Design and Health SCDH in Biel.
Voice connection/direct contact listening, improved care
Do your residents or patients have a question for your caregivers? They can, of course, use the nurse call system. But for practical, non-urgent questions, it is often easier to use a voice/listen connection.
This allows you to either respond immediately to the resident or patient, or prepare the caregiver before they go to the room. Sometimes, a short voice exchange is enough for a practical question that does not require physical intervention. With a voice/listening connection, you can provide more effective and better-tailored care, as staff arrive in the room with the right equipment from the outset.
Hands-free and efficient
Thanks to a terminal with a speaker and microphone, you can speak directly to the caregiver. No need to leave the room: quick assistance is available whenever needed.
Better prepared and reassured
During the exchange, the caregiver can assess whether their physical presence is necessary—and, if so, arrive prepared and more quickly.
Full integration via LynX®
Our voice/listening solution integrates seamlessly into the LynX® platform. It can operate via a wall-mounted terminal or, for example, a Grandstream IP phone, including a large screen or camera for the next step.
Flexible and future-oriented
If you want to go beyond voice, video communication is the next step — implemented via MiTeam (Mitel) or our own LynX® hello solution.
Customized solution from A to Z
We start with a comprehensive needs analysis: which rooms to equip, what infrastructure is available, what equipment is needed. Then we take care of the entire purchasing and implementation process—efficiently and hassle-free.
Come and
visit us.
and discover our solutions! We would be delighted to present our solutions to you in a demonstration at your premises or in our showrooms, such as at the Swiss Center for Design and Health SCDH in Biel.
Connection through dialogue and listening: improving care and efficiency
Do your residents or patients have a question for your healthcare providers? They can always call them using the nurse call system.
It is easier to ask practical, non-urgent questions (initially) via a dialogue/listening connection. Your resident or patient can then be helped immediately, or it will allow the healthcare provider to arrive at the room already prepared.
A dialogue/listening connection, also known as a voice listening connection, integrates seamlessly with our LynX® connect alert and communication platform. It can be connected to a wall-mounted terminal or to an IP phone from Grandstream, for example.
The latter even has a large screen and a built-in camera to take things to the next level... Provide more effective, higher-quality care thanks to a dialogue/listening connection. Go directly to the room with the right accessories.
Would you like to improve the care provided to your patients and residents and make the work of your healthcare providers easier through dialogue and listening? We start by determining the needs of your healthcare institution.
Come and
visit us.
and discover our solutions! We would be delighted to present our solutions to you in a demonstration at your premises or in our showrooms, such as at the Swiss Center for Design and Health SCDH in Biel.
Because every little bit helps,
let's evolve your care together.
Are you looking to improve the safety of your residents, simplify communication between your teams, or modernize your infrastructure? Do you want to offer your patients or residents a safer, more connected, and more caring environment without adding to the daily workload of your staff? With its integrated solutions and human-centered approach, sanoLynX is the solution for you.